Employee Health Benefits: Build the Right Mix of Mandatory and Voluntary Plans

Employee Benefit, HR

When a talented employee receives a job offer, salary is just one factor they take into account. The deciding factor often lies in the complete package of support an organisation provides, particularly health benefits. In Singapore’s competitive talent market, skilled professionals have plenty of options. Offering comprehensive health benefits can make the difference between attracting top talent and losing them to other employers.

Employee health benefits now go further than basic medical cover, offering support for overall wellbeing. Forward-thinking organisations recognise that healthy employees are more engaged, productive, and loyal. When you prioritise physical and mental wellbeing, you not only meet expectations but also strengthen business performance. The results can be seen in fewer absences and a better standing in the job market.

Why Health Benefits Are Your Strategic Advantage

Employee health benefits are the support systems organisations provide to look after their workforce’s physical, mental, and financial wellbeing. These benefits go beyond standard medical insurance and may include preventive healthcare, mental health support, and wellness initiatives.

In Singapore, there is a growing focus on employee wellbeing. The Ministry of Manpower continues to strengthen employment protection, while employers see the value of offering strong benefits packages. Across the region, more organisations are adopting flexible models that allow employees to adjust their benefits to fit personal needs and life stages.

The business case for comprehensive health benefits is clear. Organisations with well-structured health benefits have significantly lower turnover rates, with some studies citing about 26-27% reduction in turnover when strong health benefits are provided. Employees often cite health benefits as a major factor for staying in their jobs, second only to salary.

Productivity also improves when employees feel supported and confident their health needs are being met. In addition, offering strong benefits helps build a positive employer brand, making it easier and more cost-effective to attract new talent.

Essential Legal Requirements Every Employer Must Know

In Singapore, statutory health and leave requirements form the baseline for any benefits programme. These rules set minimum standards that all employers must meet, while also leaving room for additional support.

Core Statutory Provisions

The Employment Act sets out health-related benefits to protect employees’ basic needs. Employees are entitled to 14 days of outpatient sick leave each year, plus up to 60 days of hospitalisation leave for serious conditions. These provisions help ensure employees can manage health issues without added financial stress or concerns about job security.

The Work Injury Compensation Act (WICA) provides cover for employees who suffer workplace injuries or occupational diseases. It pays for medical expenses and compensation for temporary or permanent incapacity. Employers are responsible for ensuring proper coverage and for meeting reporting obligations when workplace incidents occur.

Family-related leave also plays an important role in employee wellbeing. Employees taking maternity leave receive 16 weeks of support, while paternity leave gives partners time to support their families during key periods. These provisions reflect the close link between family health and workplace performance.

MediSave Contributions and Beyond

Through the Central Provident Fund (CPF), both employers and employees contribute to MediSave accounts, which provide savings for future healthcare needs. These compulsory contributions form a basic level of healthcare security, while employers may choose to add voluntary benefits on top. A clear understanding of these requirements makes it easier to design complementary benefits that bring greater value to your workforce.

Also read: Flexible Benefits Value & How to Implement at Work

Voluntary Benefits That Set You Apart

Beyond statutory requirements, voluntary health benefits can give you a competitive edge. They show a commitment to employee wellbeing and help meet the varied needs of a diverse workforce.

Comprehensive Medical Coverage

Private medical insurance is often the core of enhanced benefits packages. Hospitalisation and surgical cover provides security for major health events, while outpatient cover helps with everyday healthcare costs. Specialist consultation cover ensures employees can access expert care when needed, supporting earlier treatment and better outcomes.

Arrangements with panel clinics and direct billing reduce the administrative burden on employees, making healthcare access easier. Without the need to handle reimbursement, employees are more likely to seek care promptly, reducing the risk of small issues developing into serious problems.

Wider Wellbeing Support

Dental and vision cover address common health needs that affect both quality of life and work performance. Poor dental health can harm confidence and communication, while vision issues directly affect productivity, especially in office-based roles. Including these benefits reflects a more complete approach to wellbeing.

Preventive healthcare, such as regular screenings and vaccinations, supports proactive health management. By catching issues early, these measures are often more cost-effective than treatment after problems develop.

Mental Health and Wellbeing

Employee Assistance Programmes (EAPs) offer confidential counselling and support for mental health, helping employees deal with stress, personal challenges, and work-life balance. These services promote healthier, more sustainable performance.

Wellness initiatives such as fitness activities, nutrition advice, and lifestyle coaching encourage healthier habits and build a culture of wellbeing. When employees feel supported in these areas, their engagement and loyalty are more likely to grow.

Designing Benefits That Match Your Workforce

Creating effective benefits requires a good understanding of your employees’ demographics and needs. A one-size-fits-all approach can waste resources and fail to address what employees truly value.

Demographic Considerations

Age plays an important role in shaping benefits preferences. Younger employees may look for fitness support and career development opportunities, while older employees often place greater value on medical cover and retirement planning. Recognising these patterns helps you allocate budgets more effectively.

Family circumstances also affect benefits needs. Employees with young children may prefer family medical cover and childcare support, while single employees might place more value on travel benefits or professional development. Understanding these differences makes it easier to design benefits that feel relevant to different groups.

Flexibility and Choice

Flexible benefits schemes let employees choose cover that suits their circumstances. This approach improves perceived value and helps control costs, as employees are more likely to use what they select.

Some organisations use flexible spending accounts or benefits credits, giving employees the ability to choose from a set menu of options. While this requires more administration, it often results in higher satisfaction and better overall utilisation.

Balancing Budget and Value

Striking the right balance between comprehensive cover and cost-effectiveness means thinking carefully about priorities. Core benefits should meet essential needs, while additional options can be offered for those who want more. Reviewing usage data regularly helps show which benefits are truly valued and which may need adjusting.

Some benefits can create value for both the organisation and employees. For example, wellness programmes can help lower healthcare costs while also supporting employee satisfaction and productivity. These shared-value benefits often deliver the strongest long-term returns.

Also read: Employee Wellness Programme Elements & Implementation Guide

Making Benefits Work: Effective Implementation

Strong benefits programmes depend not just on good design but also on effective implementation and ongoing management.

Enrollment and Administration

Simple, clear enrolment processes help employees understand their options and make informed choices. Open enrolment periods should include guidance, comparison tools, and support for those facing complex decisions. Digital platforms can streamline enrolment and provide helpful decision-making tools.

Claims and reimbursement processes should be transparent and efficient. Complicated steps discourage employees from using their benefits and create frustration. Technology solutions that automate routine tasks and offer real-time updates can make the experience smoother.

Communication Strategy

Communication about benefits should continue throughout the year, not just during enrolment. Regular reminders, success stories, and educational content keep benefits visible and encourage use. Many benefits remain underused simply because employees forget about them or are unsure how to access them.

Using a mix of communication methods helps reach different employees. Digital platforms, printed guides, presentations, and one-to-one consultations ensure everyone has access to the information in a way that suits them.

Measurement and Improvement

Analysing usage data helps identify which benefits deliver value and which may need to be refined. Low usage may signal gaps in communication, poor alignment with employee needs, or design issues. High usage of certain benefits may highlight areas worth expanding.

Employee feedback through surveys, focus groups, or informal conversations provides valuable context alongside data. Understanding why certain benefits matter helps guide better decisions about future improvements.

Partnering with CERRA Wellness for Comprehensive Solutions

CERRA Wellness is our exciting corporate wellness platform that’s your partner in cultivating a fitness culture within your organisation. Designed for Singapore’s workplace environment, it supports organisations in building a culture of fitness and wellbeing through a range of practical and engaging features.

The platform takes an integrated approach, addressing multiple aspects of wellness. Step challenges can be run across the company or within specific teams, with leaderboards that encourage friendly competition. This turns health initiatives into shared activities that strengthen team spirit while promoting healthier habits.

CERRA Wellness also offers a wide choice of rewards, including gift vouchers, merchandise, and experiences. By giving employees the freedom to select rewards that suit their lifestyle, the platform provides positive reinforcement for healthy behaviours in a way that feels personal and motivating.

As an all-in-one solution, CERRA Wellness removes the need to work with multiple wellness vendors. It simplifies administration while offering employees a consistent and seamless experience across different wellness activities.

Importantly, CERRA Wellness complements statutory and voluntary benefits by creating more day-to-day engagement. While traditional benefits are often only used when needed, the platform encourages regular participation and keeps health and wellbeing a visible part of the workplace.

Your Next Steps Toward Better Employee Health Benefits

Employee health benefits are more than compliance requirements or business costs. They are strategic investments in your organisation’s most important resource, its people. Well-structured benefits programmes can strengthen talent attraction and retention, while also supporting productivity and employee satisfaction.

Improving benefits does not have to mean a complete overhaul from the start. Begin by reviewing your current offerings and identifying where they fall short of employee needs. Even small, targeted changes can generate meaningful appreciation and create momentum for further improvements.

It is also important to consider how different benefits connect. Physical health, mental wellbeing, financial security, and work-life balance all influence each other, which is why integrated approaches often deliver stronger results than isolated initiatives.

If you are ready to take the next step, book a demo with our team to see how CERRA Wellness can complement your existing benefits and create measurable, engaging outcomes for your workforce. Arrange a consultation with us and begin building a healthier, more engaged workplace.

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