Collaborative Culture Of Appreciation By Empowering Line Managers
“With CERRA Applause, it is easy for users to appreciate peers; and the feeds generate
interest and sharing to celebrate how others have contributed.” - People & Culture Lead
Largest leading life insurance company and a public-listed insurance and securities group
in the Asia-Pacific. The client sought to deepen employee engagement and reinforce a culture
of recognition in the organisation, in a more collaborative way than could be achieved through
an HR-driven recognition program.
- Obtaining engagement metrics & meaningful data on engagement insights
- Enabling collaboration & engagement for line managers
- Aligning recognition to corporate digital strategy
- Offering diverse rewards that appeal to all employees
- Customised and white-labelled CERRA Applause platform launched in 2018 for all employees in Singapore
with tiered manager recognition budgets based on organisational hierarchy.
- Ensured Seamless seamless integration with HRIS and collaboration business messaging
platform - (Workplace) to enhance employee experience. Enabled implementation of a
dynamic and collaborative point-based reward and recognition program that included
referrals, L&D learning and development, CSR (Corporate Social Responsibility),
wellness and peer-to-peer recognition.
- Near relevant and detailed real-time interactive and insightful analytics dashboards and report
downloads available with engagement relevant metrics to explore, measure and inform data-driven
solutions engagement initiatives.
- Empowered managers to appreciate their team members and award points in a user-friendly and accessible
manner, thereby driving a high adoption rate of >90% within 6 months.
- Reward redemptions worth exceeding $400,000+ across a marketplace of more than 120+ merchant reward
partners in Singapore and. Integration of employee discounts in the recognition portal as well.
- Higher visibility of employee recognition activity via the integration of appreciation feeds to workplaceWorkplace.